LEGAL INFORMATIONS

Terms & Conditions

1.1.   IMPORTANT: BY USING DeliveryConnect APPLICATION AND/OR WEBSITES (THE “SERVICE”), YOU AGREE THAT YOU HAVE READ, UNDERSTOOD, ACCEPTED AND AGREED WITH THESE TERMS AND CONDITIONS. YOU FURTHER AGREE TO THE REPRESENTATIONS MADE BY YOURSELF BELOW. IF YOU DO NOT AGREE TO OR FALL WITHIN THE TERMS OF USE OF THE SERVICE AND/OR WISH TO DISCONTINUE USING THE SERVICE, PLEASE DO NOT CONTINUE USING THIS SERVICE.
1.2.   The Terms of Use stated herein constitute a legal agreement between you and DeliveryConnect and its subsidiaries and affiliates. In order to use the Service, you must agree to the Terms of Use that are set out below. By using the mobile application and websites supplied to you by DeliveryConnect (the “Application” or “App”), and downloading, installing or using any associated software supplied by DeliveryConnect (the “Software”), you hereby expressly acknowledge and agree to be bound by the Terms of Use, and any future amendments and additions to these Terms of Use as published from time to time through the Application. By installing the DeliveryConnect on your mobile device or computer, you unconditionally agree with all the rules, conditions and information posted in the DeliveryConnect Application itself and on the website, including but not limited to: these Terms of Use, privacy policy (insert link to privacy policy) Terms of Use customized services of DeliveryConnect, as well as the Rules in the Application.
1.3.   Please note that DeliveryConnect may change any part of these Terms of Use at any time. When DeliveryConnect does that, it will provide you with reasonable notice and your continued use of the Application and/or the Services after the notice period will constitute your acceptance of the updated Terms of Use. You agree that it shall be your responsibility to review the Terms of Use regularly and also the Terms of Use applicable to any country where you use the Service whereupon the continued use of the Service after any such changes, whether or not reviewed by you, shall constitute your consent and acceptance to such changes. You further agree that usage of the Service in any other country shall be subject to the Terms of Use prevailing in that other country.
1.4   It is worthy of note that DeliveryConnect is not a transportation, courier service provider. It is up to the third party providers servcies to offer services to you and it is up to you to accept such services. The service of DeliveryConnect is to link you with such service providers but does not nor is it intended to provide such services or any act that can be construed in any way as an act of a service provider.
1.6.   DeliveryConnect is not responsible nor liable for the acts and/or omissions of any service provider to you.

Privacy Policy​

Welcome to DeliveryConnect. We are committed to protecting your privacy. This policy describes our privacy practices, the personal information we collect, how we use and share it, as well as your choices and rights regarding this information.
This Privacy Policy applies to our Services wherever we provide them, and we will comply with local laws in relation to all practices described in this policy. If there is an inconsistency between this policy and the local law, we will comply with the local law to the extent of the inconsistency. DeliveryConnect is provided and controlled by the entity indicated in the Terms of Use applicable to your country of residence (“we” or “us”).
This policy applies to all DeliveryConnect users, including users of our website, https://DeliveryConnect.com/(“Website”), any of the DeliveryConnect mobile applications (“Apps”), and any services we provide through the Website or Apps, as well as when you contact us via telephone, email, written correspondence, social media, in-person, or any other means of contact (collectively, “Services”). This policy does not cover how we handle information that we collect about our employees or business associates, including our corporate partners, vendors, and subcontractors, but does apply to our Drivers.
In this policy individuals who utilize our Services are referred to as “Users.” Users that request or receive transportation are referred to as “Riders” and individuals who provide transportation to Riders are referred to as “Drivers.” Capitalized terms that are not defined in this policy have the meaning given to them in the Terms of Use. If you accept the Terms of Use you agree to us dealing with your information in the way described in this policy.

Information We Collect

We collect three categories of information about you: information you provide, information we collect automatically, and information we obtain from other sources. We do not collect or process information about your racial or ethnic origin, political opinions or membership of any political association, religious or philosophical beliefs, trade-union membership, genetic data, biometric data, or data concerning a person’s sex life.

Information You Provide
  • Registration and profile information:   such as your name, phone number, email, country, city, preferred language, profile picture. Where permitted or required by law, we may collect emergency contact numbers.

  • Driver’s information:   which may include driver’s license data and status, information about the vehicle (type, make, model, year of manufacture, color, registration certificate data, license plate, vehicle inspection report, vehicle photo), ID document data (including driver license, passport, state identification numbers), proof of identity, proof of residency, physical address, date of birth, taxation identifier number, relevant insurance, right to work, driving record, payment or banking information, and other documents which may be required by applicable Intellectual. Where permitted or required by law, we may conduct identity verification and/or background check. This may require collecting and processing such information as your photograph, ID document data, social security number and criminal record. This information may be processed by vendors on our behalf.

  • User generated content   that you choose to upload through the Services, such as comments, ratings, and reviews for other Users.
  • Information in correspondence   you send to us, which may include chat messages, emails, and recordings of phone calls you make to us.
Information we collect automatically
  • Location information.   We collect Users’ location data to enable rides, for user support, for safety and fraud detection purposes, and to satisfy legal requirements. We collect location information (including GPS coordinates and WiFi data) based on your App settings, device permissions, and whether you are using the App as a Rider or a Driver (where applicable):

  • Drivers:   We collect your device’s precise location when the App is running in the foreground (App open and on-screen) and when the App is running in the background (App open but not on-screen) in the Driver mode. We may also collect precise location for a limited time after you exit Driver mode in order to detect and investigate ride incidents.

  • Transaction information.   We collect transaction information related to the use of our Services, including the type of Services requested or provided, order details, payment transaction information, date and time the service was provided, amount charged, route and distance traveled, and payment method.

  • Usage information.   We collect data about your use of our Services. This may include such data as access dates and times, App features or pages viewed, App or Website crashes and other system activity. We may also collect and use for marketing purposes the data related to third-party sites you have visited or services you used before interacting with our Services.

  • Communications information.   We enable Users to communicate with each other and with us through the App. To facilitate this service, we receive data about the time and date of the communications and the content. We may also use this data for user support, safety and security purposes, to resolve disputes between users, to improve our Services, and for analytics (such as to measure and improve the effectiveness of our website).
  • Device information. We collect information about the device you use to access the Services, such as your device name, brand and model, user agent, IP address, mobile carrier, network type, time zone settings, language settings, advertising identifiers, browser type, operating system and its version, screen parameters, battery state, and installed applications that can be used for authentication purposes. We may also collect mobile sensor data, such as speed, direction, altitude, acceleration, deceleration, and other technical data.
Information we obtain from other sources
  • Third-party services.   We may receive the information about Users from our service providers, which include background check and identity verification providers, insurance partners, financial services vendors and marketing providers. If you choose to use a third-party communication application (such as WhatsApp) or, sign up using a third-party social network or login service (such as Facebook), where this functionality is available, we may collect information from these services. Please, refer to the third-parties' privacy policies to find out how they treat your information.

  • State authorities.   We may receive information about Users from law enforcement agencies and other government authorities as part of a law enforcement request, during legal proceedings, or as required or authorized by law.

  • Other Users or third parties.   Sometimes Users or others may provide us with information about you, including through user support, or in connection with claims or disputes. We will only keep and use this information if we could have lawfully collected it from you. We will also take such steps (if any) as reasonable in the circumstances to let you know we have collected this information.
How we use your information

We use the personal information we collect:

  • To enable you to use our Services
    - create and maintain your account, settings, and preferences;
    - verify your identity;
    - enable transportation services, or other services, as may be the case;
    - calculate prices and facilitate payments;
    - enable communications between Users;
    - provide user support;
    - send non-marketing communications about the Service;
    - maintain accessibility, safety and stability of our App and websites, diagnose, prevent and resolve technical and service problems;
    - comply with regulatory requirements related to our Services and your use of our Services.

  • To maintain and enhance safety and security of our Services and DeliveryConnect Users - prevent, detect and combat fraud, unsafe or unlawful behavior, and violations of our policies and rules;
    - authenticate Users;
    - verify that Drivers and their vehicles meet safety requirements;
    - protect personal information, rights and legitimate interests of DeliveryConnect and our Users;
    - investigate and resolve incidents, accidents, and insurance claims.

  • To improve existing and develop new features and products
    - perform testing, research, analysis, development and machine learning to improve your DeliveryConnect experience;
    - collect feedback regarding your DeliveryConnect experience;
    - develop new products, features and services.
  • To promote DeliveryConnect and our Services
    - send you marketing emails, text messages, push notifications, in-app communications and ads;
    - provide you personalized experiences, content and advertising on the App, our Website, and on third-party platforms;
    - organize contests, events and other promotions.
    For information about how to opt out of certain marketing communications (including ads), please see the section titled “Your rights and choices.”
  • To comply with legal requirements.
    We may use your personal information to comply with applicable laws, Intellectual, licenses, and industry standards and as part of legal proceedings and in response to law enforcement requests and as otherwise authorized or required by law.
  • Automated decision-making.
    We use personal information to make automated decisions relating to your use of our Services:
    - connecting Drivers and Riders (or other types of Users, as the case may be), based on such factors as availability and proximity;
    - determining User ratings, and deactivating users with low ratings;
    - flagging Users who are identified as having engaged in fraud, unsafe or harmful activities;
    - recommending an average price of a ride, based on such factors as distance, location and time.
    Where required by law, actions based on such processing occur only after human review and/or the possibility to appeal.
How we share your information

We know how important it is to keep your personal information confidential. In this section we describe when and with whom we may share your information that we collect.

  • With other Users
    We share certain information about Users to enable the scheduling and provision of rides. This includes sharing:
    - Rider information shared with Driver includes name and photo, rating, pickup and drop-off locations, number of trips, fare, comments and contact information.
    - Driver information shared with Rider includes name and photo, information about the vehicle and its photo, location before and during the trip, ratings and reviews, number of trips, contact information.
    We may also be required to provide Riders with receipts and invoices containing information such as the origin and destination of the trip, the total duration and distance of the trip, itemization of the total fare, driver’s name and taxation identifier number. We also include other information on those receipts if required by law. For the purposes of other services, we will share the information with other Users that is necessary for scheduling and provision of such services.

  • With service providers We may share your personal information with our service providers for business purposes, including:
    - payment processing and transaction fulfillment;
    - user and technical support;
    - background checks and identity verification;
    - insurance;
    - cloud storage;
    - content delivery, in-app messaging, in-app calling, push notifications;
    - anti-fraud;
    - advertising, marketing, and analytics (including AppsFlyer);
    - consultants, lawyers, accountants, auditors, and other professional services;
    - Google, in connection with the use of Google Maps in the App (see Google’s privacy policy for information on their collection and use of data);

  • Within corporate group
    We may share all of the information we collect with a parent, subsidiary, or other affiliate of our corporate group to help us provide the Services or conduct data processing in relation to the Services.
  • With your consent
    We may share your personal information for other purposes pursuant to your consent or at your direction.
  • When it is depersonalized
    We may share your personal information after it is aggregated or otherwise anonymised so that it is no longer personally identifying information.
Your rights and choices
  • Accessing and updating your information.
    You may access, review and update certain profile information and other information you have chosen to provide to us either in your account settings or by contacting user support at (insert support mail)

  • Sharing location information.
    Your device may have controls that determine what information we collect or how we can use that information. For example, you can prevent your device from sharing location information through your device’s system settings. This will, however, impact our ability to provide you with the full range of Services.

  • Opting out of push notifications.
    You can opt out of receiving push notifications through your device settings. Please note that opting out of receiving push notifications may impact your use of the App (such as receiving a notification that your ride has arrived).
  • Unsubscribing from marketing emails and SMS messages.
    You can opt out of marketing emails and SMS messages by using the “unsubscribe” link or mechanism noted in such emails and SMS messages.
  • Managing cookies.
    You can delete cookies and modify your cookie settings on your browser. You may need to separately manage cookies for each type of browser or device. If you choose to refuse, disable, or delete cookies, we may not be able to provide you with all of the requested Services.
  • Do Not Track.
    Some browsers transmit “do-not-track” signals to websites. Because of differences in how browsers incorporate and activate this feature, we currently do not take action in response to these signals.
  • Deleting your account and data.
    You can delete your account through the App settings or request the deletion of your account or your data by contacting user support at support(insert support mail).
    You may be asked to verify your account and identity. In some cases, we will be unable to delete your account or may retain certain information for legitimate business purposes, such as to complete the transaction for which we collected the personal information, collect on an outstanding balance, detect cybersecurity threats, debug or repair our Services, ensure another User’s right to exercise their free speech rights or other legal rights, enable solely internal uses that are reasonably aligned with the context for which the personal information was provided, prevent fraud, comply with legal or regulatory obligations, or to manage any claims in relation to the Services. When we retain such data, we do so in ways designed to prevent its use for other purposes.
  • Asking us questions or raising a complaint.
    We will be happy to answer any questions you may have about this policy or about how we treat your information, or if you wish to make a complaint about how we have handled your personal information. Please, contact us at (insert support mail). We will respond to your request consistent with applicable law and subject to proper verification of your account and identity.
How we store your information

We retain your information for as long as necessary to provide you our Services and for the other purposes set out in this policy.
The retention periods will be different depending on the type of information, the category of User to whom the information relates, and the purposes for which we use it. When we process your information to provide you with the Service, we keep this information for as long as you have an account with us.
We may retain User information after account termination due to legal or regulatory requirements or for reasons stated in this policy, including as explained in the section titled “Deleting your account and data.” For example, we will retain your information if there is an outstanding debt associated with your account.
We retain transactional information such as rides and payments for the period of time necessary to perform tax obligations. If you violate DeliveryConnect’s Terms of Use or rules, we may keep your information for as long as it may be necessary to investigate and resolve the violation. We also retain information for the purpose of responding to any legal claims in relation to the Services.

How we protect your information

We take reasonable and appropriate technical, administrative, and physical security measures, appropriate to the nature of the personal information at issue, designed to protect your personal information from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction.
We regularly review our security measures to consider available new technology and methods. But guaranteed security does not exist either on or off the Internet.
We cannot guarantee the security of your information, including against unauthorized intrusions or acts by third parties. However, we make commercially reasonable efforts to make the collection and security of such information consistent with this policy and all applicable laws and Intellectual.

General disclosures
  • Protecting Children.   Our Services are for adults and are not directed to children. Should an individual whom we know to be a child, under the age of 18, send personal information to us, we will use reasonable endeavors to ensure we do not further use or disclose that information and delete this data. If you believe a child has provided us with personal information, please contact us at (insert support mail)

  • Telephone Monitoring.   As part of our user service assurance practice, telephone conversations over phones may be monitored or recorded as a part of normal business operations. Monitored or recorded calls will be used for quality assurance and training purposes.

  • Third-party collections
    Certain third parties may use automatic information collection technologies, including cross-site tracking technologies, to collect personal information about you or your device. These third parties may include, but are not limited to, your internet service provider, your web browser, your mobile service provider, your mobile device manufacturer, online advertisers, and data analytics companies.
    Additionally, our App and Website may contain links to third-party websites and to our social network accounts. Clicking on any such links means that the respective website or social network may receive information on from which website you accessed the platform and may collect other personal information. It is also possible, if you are currently logged in as a user to a social network, that the social network will link this information to any account you have with the social network. We encourage you to read the privacy policies of these other platforms before clicking on any links on our App or Website.
    We are not responsible for the privacy practices of third parties. We do not control any of these third parties or how they collect, use, or disclose your personal information. This policy is not applicable to third-party collection, use, or disclosure of your personal information. If you have any questions about the privacy practices of any third party, you should contact the responsible third party directly.
  • Changes   We may update this policy from time to time to reflect the changes in laws or in how we provide our Services. When we update the Privacy Policy, we will notify you by updating the “Last Updated” date at the top of this page and by posting the new Privacy Policy and providing any other notice required by applicable law. We encourage you to periodically review this page to stay informed of our privacy practices. When you use DeliveryConnect, you are agreeing to the most recent terms of this policy.

Eligibility

1.   By using the Service, you expressly represent and warrant that you are legally entitled to accept and agree to the Terms of Use and that you are at least eighteen (18) years old. Without limiting the generality of the foregoing, the Service is not available to persons who are forbidden for any reason whatsoever to enter into a contractual relationship. By using the Service, you further represent and warrant that you have the right, authority and capacity to use the Service and to abide by the Terms of Use. You further confirm that all the information which you provide to DeliveryConnect shall be true and accurate. You warrant that your use of the Service is for your own sole, personal use. You undertake not to authorise others to use your identity or user status, and you may not assign or otherwise transfer your user account to any other person or entity.
2.   You may only access the Service using authorised means. It is your responsibility to check and ensure that you have downloaded the correct Software for your device. DeliveryConnect is not liable if you do not have a compatible device or if you have downloaded the wrong version of the Software to your device. DeliveryConnect reserves the right not to permit you to use the Service should you use the Application and/or the Software with an incompatible or unauthorised device or for purposes other than which the Software and/or the Application is intended to be used.
3.   If you are a service provider you further represent, warrant/undertake that you possess a valid license, all the appropriate licenses, approvals, qualifications, certificates at all times. You, as a driver, must inform DeliveryConnect immediately if you stop holding aforementioned licenses, approvals, qualifications, certificates.

Prices and Payments

1.   The order of payment is determined solely by DeliveryConnect
2.   You agree that this Agreement shall be subject to all prevailing statutory taxes, duties, fees, charges and/or costs, however denominated, as may be in force and in connection with any future taxes that may be introduced at any point of time. You further agree to use your best efforts to do everything necessary and required by the relevant laws to enable, assist and/or defend DeliveryConnect to claim or verify any input tax credit, set off, rebate or refund in respect of any taxes paid or payable in connection with the Services supplied under this Agreement.
3.   You are responsible for the collection and remission of all taxes associated with the services you provide or receive or any transactions through your use of the Services, and DeliveryConnect will not be held accountable in relation to any transactions between the passengers and the drivers where tax related misconduct has occurred.

License Grant and Restrictions

1.   License. Subject to your compliance with these Terms of Use, DeliveryConnect grants you a restricted, non-exclusive, non-transferrable, non-assignable, revocable license to: (a) access and use the Application on your personal device only for the purpose of using the Services; and (b) access and view any content or materials that may be made available through the Services, in each case only for your personal, noncommercial use. All rights not expressly granted to you herein are reserved by DeliveryConnect and DeliveryConnect's licensors.
2.   Limitations and restrictions. You are not allowed to: (a) remove any copyright, trademark or other proprietary notices from any part of the Services; (b) modify, create derivative works based upon, reproduce, distribute, license, lease, sell, resell, transfer, publicly display, stream, broadcast or otherwise use the Services unless given a written consent to do so by DeliveryConnect; (c) reverse engineer, decompile, disassemble or otherwise attempt to discover or change the source code of the Services except as may be permitted by applicable law; (d) frame, link to or mirror any part of the Services; (e) cause or run any programs or scripts for the purpose of scraping, indexing, surveying or conducting any other form of data collecting on any part of the Services or intentionally overloading or hindering the operation and/or functionality of any aspect of the Services; or (f) try to gain unauthorised access to or attempt to damage any part of the Services or its related systems or networks.
3.   You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Application and/or the Software in any way; (ii) modify or make derivative works based on the Application and/or the Software; (iii) create internet “links” to the Application or “frame” or “mirror” any Software on any other server or wireless or internet-based device; (iv) reverse engineer or access the Software in order to (a) build a competitive product or service, (b) build a product using similar ideas, features, functions or graphics of the Application and/or the Software, or (c) copy any ideas, features, functions or graphics of the Application and/or the Software, (v) launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Application and/or the Software, (vi) use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, “data mine”, or in any way reproduce or circumvent the navigational structure or presentation of the Services or its contents; (vii) post, distribute or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior consent of the owner of such proprietary rights, (viii) remove any copyright, trademark or other proprietary rights notices contained in the Service.
4.   You may use the Software and/or the Application only for your personal purpose and shall not use the Software and/or the Application to: (i) send spam or otherwise duplicative or unsolicited messages; (ii) send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, including but not limited to materials harmful to children or violative of third party privacy rights; (iii) send material containing software viruses, worms, trojan horses or other harmful computer code, files, scripts, agents or programs; (iv) interfere with or disrupt the integrity or performance of the Software and/or the Application or the data contained therein; (v) attempt to gain unauthorised access to the Software and/or the Application or its related systems or networks; or (vi) impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity.
5.   You should abstain from any conduct that could possibly damage DeliveryConnect's reputation or amount to being disparaging or brining DeliveryConnect into disrepute.

Intellectual Property Ownership

1.   THE SERVICE CONTAINS CONTENT (SUCH AS DESIGN, IMAGES, SOUNDS, TEXTS, DATABASES, COMPUTER CODES, REGISTERED AND UNREGISTERED TRADEMARKS AND OTHER SIMILAR OBJECTS) OWNED OR LICENSED BY DeliveryConnect, WHICH IS PROTECTED BY COPYRIGHT, TRADEMARK, PATENT, TRADE SECRET AND OTHER LAWS. DeliveryConnect AND ITS LICENSORS, WHERE APPLICABLE, SHALL OWN ALL RIGHTS, TITLE AND INTEREST, INCLUDING ALL RELATED INTELLECTUAL PROPERTY RIGHTS, IN AND TO THE SOFTWARE AND/OR THE APPLICATION AND BY EXTENSION, THE SERVICE AND ANY SUGGESTIONS, IDEAS, ENHANCEMENT REQUESTS, FEEDBACK, RECOMMENDATIONS OR OTHER INFORMATION PROVIDED BY YOU OR ANY OTHER PARTY RELATING TO THE SERVICE. THE TERMS OF USE DO NOT CONSTITUTE A SALE AGREEMENT AND DO NOT CONVEY TO YOU ANY RIGHTS OF OWNERSHIP IN OR RELATED TO THE SERVICE, SOFTWARE AND/OR THE APPLICATION, OR ANY INTELLECTUAL PROPERTY RIGHTS OWNED BY DeliveryConnect AND/OR ITS LICENSORS. DeliveryConnect NAME, DeliveryConnect LOGO, THE SERVICE, THE SOFTWARE AND/OR THE APPLICATION AND THE TRANSPORTATION PROVIDERS' LOGOS AND THE PRODUCT NAMES ASSOCIATED WITH THE SOFTWARE AND/OR THE APPLICATION ARE TRADEMARKS OF DeliveryConnect OR THIRD PARTIES, AND NO RIGHT OR LICENSE IS GRANTED TO USE THEM. FOR THE AVOIDANCE OF DOUBT, THE TERM SOFTWARE AND APPLICATION HEREIN SHALL INCLUDE ITS RESPECTIVE COMPONENTS, PROCESSES AND DESIGN IN ITS ENTIRETY.

Restricted Activities

1.   With respect to your use of DeliveryConnect and your participation in the Services, you agree that, while on the Application or otherwise using the Service, you will not:
a, fraudulently impersonate any person or entity ;
b. stalk, threaten, or otherwise harass any person, or carry any weapons;
c. violate any law, statute, ordinance or regulation;
d. interfere with or disrupt the Services or the servers or networks connected to DeliveryConnect;
e. post Information or interact on DeliveryConnect App or Services in a manner which is false, inaccurate, misleading (directly or by omission or failure to update information), defamatory, libelous, abusive, obscene, profane, offensive, sexually oriented, threatening, harassing, or illegal;
f. use the DeliveryConnect App or Service in any way that infringes any third party's rights, including but not limited to: intellectual property rights, copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
g. post, email or otherwise transmit any malicious code, files or programs designed to interrupt, damage, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or surreptitiously intercept or expropriate any system, data or personal information;
h. forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through DeliveryConnect;
i. modify, adapt, translate, reverse engineer, decipher, decompile or otherwise disassemble any portion of Software or any software used on or for DeliveryConnect;
j. rent, lease, lend, sell, redistribute, license or sublicense DeliveryConnect App and the Site or access to any portion of DeliveryConnect;
k, use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, scrape, “data mine”, or in any way reproduce or circumvent the navigational structure or presentation of DeliveryConnect or its contents;
l. create liability for us or cause us to become subject to regulation as a transportation carrier or provider of taxi service;
m.. link directly or indirectly to any other websites;
n. transfer or sell your User account, password and/or identification to any other party; or
o, cause any third party to engage in the restricted activities above

Confidentiality

1.   You shall maintain in confidence all information and data relating to DeliveryConnect, its services, products, business affairs, marketing and promotion plans or other operations and its associated companies which are disclosed to you by or on behalf of DeliveryConnect (whether orally or in writing and whether before, on or after the date of this Agreement) or which are otherwise directly or indirectly acquired by you from DeliveryConnect, or any of its affiliated companies, or created in the course of this Agreement (“Confidential Information”). You shall further ensure that you, your officers, employees and agents only use such confidential information in order to perform the Services, and shall not without DeliveryConnect's prior written consent, disclose such information to any third-party nor use it for any other purpose. You shall only disclose such information to such officers, employees and agents as need to know it to fulfil its obligations under this Agreement. 2.   You agree to take all reasonable measures to protect the secrecy of and avoid disclosure or use of Confidential Information of DeliveryConnect in order to prevent it from falling into the public domain. Notwithstanding the above, you shall not have liability to DeliveryConnect with regard to any Confidential Information which you can prove: was in the public domain at the time it was disclosed by DeliveryConnect or has entered the public domain through no fault of yours; was known to you, without restriction, at the time of disclosure, as demonstrated by files in existence at the time of disclosure; is disclosed with the prior written approval of DeliveryConnect; becomes known to you, without restriction, from a source other than DeliveryConnect without breach of this Agreement by you and otherwise not in violation of DeliveryConnect's rights; or is disclosed pursuant to the order or requirement of a court, administrative agency, or other governmental body; provided, however, that you shall provide prompt notice of such court order or requirement to DeliveryConnect to enable DeliveryConnect to seek a protective order or otherwise prevent or restrict such disclosure.

Personal data

1.   You agree and consent to DeliveryConnect using and processing your Personal Data for the purposes and in the manner as identified hereunder.
2.   For the purposes of this Agreement, “Personal Data” means information about you, from which you are identifiable, including but not limited to your name, identification card number, address, telephone number, credit or debit card details, gender, date of birth, email address, any information about you which you have provided to DeliveryConnect in registration forms, application forms or any other similar forms and/or any information about you that has been or may be collected, stored, used and processed by DeliveryConnect from time to time and includes sensitive Personal Information.
3.   The provision of your Personal Data is voluntary. However, if you do not provide DeliveryConnect with your Personal Data, your access to the Application may be incomplete and DeliveryConnect will not be able to process your Personal Data for the purposes outlined in our Privacy Policy and this may cause DeliveryConnect to be unable to allow you to use the Service.
4.   You agree that DeliveryConnect may send you push notifications and emails, contact you by telephone or text messages (including by an automatic telephone dialing system) at any of the phone numbers provided by you or on your behalf in connection with an DeliveryConnect account, including for marketing purposes. You understand that you are not required to provide this consent as a condition of purchasing any property, goods or services from DeliveryConnect.
5.   Collection and use of Personal Information in connection with the Services is described in DeliveryConnect Privacy Policy located at (Insert link to privacy policy)

Indemnification

1.   By agreeing to the Terms of Use and/or using the Service, you agree that you shall defend, indemnify and hold DeliveryConnect, its officers, directors, members, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with:
(a) your use of the Service, Software and/or the Application, your dealing with the third party transportation providers, third party providers, partners, advertisers and/or sponsors, or
(b) your violation or breach of any of the Terms of Use or any applicable law or regulation, whether or not referenced herein or
(c) your violation of any rights of any third party, including third party transportation providers arranged via the Service, or
(d) your use or misuse of the Service, Software and/or the Application.

Disclaimer of Warranties

1.   DeliveryConnect MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICES, APPLICATION AND/OR THE SOFTWARE. DeliveryConnect DOES NOT REPRESENT OR WARRANT THAT (A) THE USE OF THE SERVICE, APPLICATION AND/OR THE SOFTWARE WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA, (B) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (C) ANY STORED DATA WILL BE ACCURATE OR RELIABLE, (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIALS PURCHASED OR OBTAINED BY YOU THROUGH THE APPLICATION WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (E) ERRORS OR DEFECTS IN THE APPLICATION AND/OR THE SOFTWARE WILL BE CORRECTED, OR (F) THE APPLICATION OR THE SERVER(S) THAT MAKE THE APPLICATION AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR 2. &nsbp The Service, application and/or the Software may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications including the device used by you or the third party transportation provider being faulty, not connected, out of range, switched off or not functioning. DeliveryConnect is not responsible for any delays, delivery failures, damages or losses resulting from such problems.

Limitation of Liability

1   Any claims against DeliveryConnect by you shall in any event be limited to the aggregate amount of all amounts actually paid by and/or due from you in utilising the service during the event giving rise to such claims. IN NO EVENT SHALL DeliveryConnect AND/OR ITS LICENSORS BE LIABLE TO YOU OR ANYONE FOR ANY DIRECT, INDIRECT, PUNITIVE, ECONOMIC, FUTURE SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OR LOSSES OF ANY TYPE OR KIND (INCLUDING PERSONAL INJURY, EMOTIONAL DISTRESS AND LOSS OF DATA, GOODS, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE). DeliveryConnect AND/OR ITS LICENSORS SHALL NOT BE LIABLE FOR ANY LOSS, DAMAGE OR INJURY WHICH MAY BE INCURRED BY OR CAUSED TO YOU OR TO ANY PERSON FOR WHOM YOU HAVE BOOKED THE SERVICE FOR, INCLUDING BUT NOT LIMITED TO LOSS, DAMAGE OR INJURY ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THE SERVICE, APPLICATION AND/OR THE SOFTWARE, INCLUDING BUT NOT LIMITED TO THE USE OR INABILITY TO USE THE SERVICE, APPLICATION AND/OR THE SOFTWARE, ANY RELIANCE PLACED BY YOU ON THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY ADVERTISING, OR AS A RESULT OF ANY RELATIONSHIP OR TRANSACTION BETWEEN YOU AND ANY THIRD PARTY PROVIDER, ADVERTISER OR SPONSOR WHOSE ADVERTISING APPEARS ON THE WEBSITE OR IS REFERRED TO BY THE SERVICE, APPLICATION AND/OR THE SOFTWARE, EVEN IF DeliveryConnect AND/OR ITS LICENSORS HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. DeliveryConnect does not and will not assess nor monitor the suitability, legality, ability, movement or location of any third party providers including third party transportation providers, advertisers and/or sponsors and you expressly waive and release DeliveryConnect from any and all liability, claims or damages arising from or in any way related to the third party providers including third party transportation providers, advertisers and/or sponsors. DeliveryConnect will not be a party to disputes, negotiations of disputes between you and such third party providers including third party transportation providers, advertisers and/or sponsors. We cannot and will not play any role in managing payments between you and the third party providers, including third party transportation providers, advertisers and/or sponsors. Responsibility for the decisions you make regarding services and products offered via the service, software and/or the application (with all its implications) rests solely with and on you. You expressly waive and release DeliveryConnect from any and all liability, claims, causes of action, or damages arising from your use of the service, software and/or the application, or in any way related to the third parties including third party transportation providers, advertisers and/or sponsors introduced to you by the service, software and/or the application.
2   The quality of the third party transportation services scheduled through the use of the service is entirely the responsibility of the third party transportation provider who ultimately provides such transportation services to you. You understand, therefore, that by using the service, you may be exposed to transportation that is potentially dangerous, offensive, harmful to minors, unsafe or otherwise objectionable, and that you use the service at your own risk. ...

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